POLICE COMMUNICATIONS OPERATOR I (2024)

The MarylandDepartment of General Services (DGS) supports State and local governmentagencies, as well as local non-profit organizations and the citizens ofMaryland, by providing facilities management, real estate and surplus propertyservices, as well as security and law enforcement for State buildings. DGS isalso responsible for a full spectrum of facilities engineering, design andconstruction services, almost $1 billion in annual contract administration, andoverseeing the State procurement process. Here at DGS, we truly Do GreatService… Consider joining our team!

29 St. John’s Street

Annapolis, MD 21401

Police CommunicationsOperators will provide the full performance level of police communications workwithin the Department of General Services-MD Capitol Police (DGS-MCP). Thiswill be accomplished by operating the Computer Assisted Dispatch/Records ManagementSystem (CAD/RMS) and multi-channel police radio equipment.

This is an emergencyessential classification subject to emergency release procedures. Employees inthis classification must be willing and available for duty at such hours, dayor night and are required to remain or report for duty at such hours as neededto maintain the continuous operation of this agency. If you are the selectedcandidate for this position, you will be required to complete a pre-employmentphysical, which will assess your ability to safely perform the essentialfunctions of this position.

Duties for thisposition include but are not limited to:

- Receive and transmitinformation via multi-channel radio; information must be recorded accuratelywithin the CAD/RMS.

- Receive, direct andhandle all telephone communications coming into the Police CommunicationsCenter; information must be recorded accurately within the CAD/RMS.

- Monitor securitycameras for criminal or suspicious activity and dispatch appropriate personnel.

- Monitor intrusionalarms, fire alarms, parking lot access control, and respond appropriately.

- Operate NCIC/MILESterminal and provide requested information in a timely manner.

- Responsible formaintaining shift reports, NCIC, MILES log and other paperwork required.

- Any duty orresponsibility required to allow DGS-MCP the ability to fulfil its overallmission.

Education: Graduation from an accreditedhigh school or possession of ahigh school equivalency certificate.

Experience: None.

Note:Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Operations Specialistclassifications or Signal Corps, Cyberspace Support, or Communications specialty codes in the communications field of work on a year-for-year basis for the required experience.

Strong preference willbe given to applicants that possess the following preferred qualification(s).Include clear and specific information on your application regarding thequalifications.

- Knowledge and useof multi-channel radios

- A degree from anaccredited university in relevant field of study

1. Applicants for this classification may be subject to an extensive background investigation prior to appointment.

2. Employees in this classification will be required to provide the employing agency with a telephone number where they can be reached.

It is important that youprovide complete and accurate information on yourapplication.Please include all experience and education that isrelated to this position. All information concerning your qualificationsmust be submitted by the closing date;information submitted after theclosing date will not be considered.Credit is given for relevantpart-time, temporary or volunteer experience based on the number of hoursworked per week;you must include the time spent on such activities onyour application.

Note that for any positionrequiring a college degree or college credit, you will be required to submit acollege transcript prior to being offered a position.You may submityour transcript as part of the application process.

The examination for thisposition will consist of a rating of your education, training and experiencerelated to the requirements of the position.Successful candidateswill be placed on the employment eligibility list categorized as BEST QUALIFIED,BETTER QUALIFIED, or QUALIFIED. The eligibility list will be valid forone year and may be extended. The list will be used by the hiringauthority to select employees for interviews.Eligible lists may be used tofill future vacancies of the same classification.

Please note, selectedcandidates may be required to complete and successfully pass a State andFederal fingerprint background check prior to being hired.

You must be legally authorizedunder the United States Immigration Reform and Control Act to be hired in theposition for which you apply.

The State of Maryland offers agenerous benefits package that includes:

- Tuition reimbursem*nt forthose who qualify

- Flexible work schedules andtelework opportunities for many positions

- Free mass transit in Baltimore& Annapolis

- Generous paid leave thatincreases with years of service

- Paid holidays

- Health coverage with lowout-of-pocket costs

- Employee & employercontributory pension plan

Click on the link below formore information.

STATE OF MARYLAND BENEFITS

Contacttammy.vehstedt@maryland.govor call 410-767-4986 with questions about thisrecruitment.The on-line application process is STRONGLYpreferred.Apply online atwww.dgs.maryland.gov– click on Employment on the left sideof the screen.If you are unable to submit your application online, pleasesend your paper application to: Human Resources, Dept. of General Services, 301W. Preston St., Suite 1311, Baltimore, MD21201 by the closing dateand time. TTYUsers: call via Maryland Relay

As an equal opportunityemployer, Maryland is committed to recruiting, retaining and promotingemployees who are reflective of the State’s diversity. People with disabilitiesand bilingual candidates are encouraged to apply. We thank our Veterans for theirservice to our country.